• Shipping & Delivery Information
• Our official shipping couriers are: DHL, UPS, FedEx, USPS, HongKong Registered Airmail and China EMS.
• At Ownta.com, shipping and handling charges are based on the order total weight.
• We ship this item to worldwide within 24 hours once we confirmed your payment.
• Tracking number will email to you after order ship out.
• We recommend to ship by DHL and UPS, delivery will be fast in 3 - 5 business days.
• If you want save shipping cost, you can choose USPS and HongKong Registered Airmail, it will takes about 7 - 10 business days. Its parcel will delivery by USPS in USA.
• Shipping cost calculated based on per 0.5kg, so, if your order total weight not achieve to next 0.5kg level, you can add more items without to pay extra shipping cost.
• We use USPS and HongKong Registered Airmail to delivery to PO Boxes.
• You'll see your shipping cost listed on the "Place Order" page in Checkout before you submit your order. After reviewing the page, you can submit your order.

This item can ship to these countries and areas:

• Payment Information & Details
• We recommend Paypal payment methods to all our customers, it is fast and safe.
• Other payment methods contains: Wire Transfer (Bank Of China, HSBC), Moneybooker, WesternUnion, MoneyGram.
• We don't collect your paypal account information when you checkout, your transaction is safe, because the pay transaction is do on paypal official site.
• Your transaction is safe and protected. We use HackerSafe and Trustwave to protect your data, you can view our privacy policy from here.
• We don't accept pay by credit card directly, you can use paypal to do credit card transactions.
• We will confirm your Paypal payment within 24 hours, for Bank Transfer payment, it usually takes 3 business to confirm.
• Once we confirmed your payment, we will ship out your order within 24 hours.

Ownta.com are always focused on improving our level of customer service, and have created this warranty terms & conditions for you.
    If no special instruction, we offer you 1 year warranty for all kinds of products which sell on our site.
    We will make good free repair within 10 business days for the products meet the basic criteria, and also, we provide free shipping to return back to our customer.
    Please note: No matter the warranty is valid or not, We will not responsible for the shipping cost when you ship the goods back to us.

Warranty Basic Criteria:

    1. Warranty period: 1 year warranty since the purchase date.
    2. Warranty range: We will only be held responsible for warranty products which are purchased directly from our website with an order number. Purchased from reseller who has purchased from us are not included.
    3.Original package (manufacturer's box, all cables, hardware and instructions that comes with it.)
    4.The warranty seal or sticker is undamaged (valid).
    5. All defective items being returned must be packed as if they were new and working.
    6. For all products which send back as warranty request, we will make professional test to verify whether warranty is valid or not. Ownta.com in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective.

Return Policy
Ownta.com does not accept free repair of the following items:

    1.Product doesn't come with warranty.
    2.Warranty is invalid as below situations:
          •The products has not been properly operated & maintained in accordance with instructions issued by us;
          •The damage is due to use in conjunction with a non-our website offered product.
          •The products has been repaired by anyone other than our company or our wholesale agent
          •The products has been subjected to excessive physical force, tampered with, application of incorrect electrical charge, electrostatic discharge (ESD), or if any warranty void sticker on the product has been removed;
          •The damage is due to food or liquid spills, immersion in liquid, excessive temperature or humidity.
          •The damage is due to normal wear and tear.
    3.Warranty seal or sticker is broken or has been tampered with the product.
    4.Defective items are returned packed as if they were used.
    5.Goods that are damaged during shipment or misused/abused by the customer/carrier.

Repairing service based on charge:

   As service for you, Ownta.com can also repair the out of warranty products, but it is not free.
    1. All fees including repair and shipment are charged by you.
    2. If the item cant be repaired absolutely, we will send back to you, you are responsible for shipment fees.
    3. You can choose the delivery courier as you need, just please inform us in advance.

12/03/2009, 17:50

"I got this device and first like it but I cannot play my MKV on it. IT is really slow. Which is the exact MKV format Supported on it ?
Thanks
Loic"

– Loic

11/23/2009, 11:08

"Got my hands on the Onda Vx575 player over the weekend and was amazed at its performance. To be honest i was looking for portable music and video player and both my expectations were met. I had a chance to play HD 720 resolution videos with ease and encoded formats avi, mkv, mp4 and rmvb played smoothly as well. I am having no complains on the play back. The UI seems OK and is not to great. Overall this player is going to make a few heads turn for sure if i use it over here."

– Prasanna

New post