Knowledgebase
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What should I do if an item is missing from my order?
Posted by Martin Cao on 14 May 2011 03:39 AM
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Please do not throw anything(including packaging and partial note/bookmark) away until you have received all the items. Please check your shipment notification, if everything are shipped as your original order, then, please take a photo for the package to tell us what you received. You should inform us within 24 hours once you opened the package, otherwise, we won't responsible for this situation. | |
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