Shipping methods

Shipping Policy and Official Shipping Couriers
As a responsible company, Ownta.com is trying the best to provide the safest and fastest shipment for you. Please read the following SHIPPING POLICY carefuly before you make an order from our web site:
  • 1. Please write down your real and correct name and shipping address, including the postal code and your phone number carefully and completely when you ordering online. We will not be responsible for those unsuccessfully delivery caused by the incorrect customer name and shipping address.
  • 2. We usually ship out the order to your given address in within 24 hours since we confirmed your payment, at the same time, we will email a new invoice to you with the tracking number, you can tracking your order online in 48 hours since you received it .
  • 3. If you have special requirements about the declare description and the declare value on the delivery invoice, please write a special note when you checkout online. Otherwise,our packing department will write a corresponding description and declared a corresponding value as default. We will not be responsible for orders confiscated which caused by declare description and declare value.
  • 4. When you received the parcel, please check carefully before you sign your name on the delivery inoice, you can refuse to accept it if you think it was damaged or missed something during the delivery, and you must email the details to us, so that we can ask compensate from our courier, and we can conisder to ship new parcel or the missed parts to you.
  • 5. DHL, UPS, FedEx, USPS, HongKong Registered Airmail and EMS are the official courier partners of Ownta.com, and Ownta.com also build a long term cooperation relationship with DHL, UPS and EMS. So we can provide our customer the most competitive shipping cost to delivery to all around the world. We always provide the best shipping service for our all valued customers. Believe Ownta.com, choose the most famous courier - DHL, UPS, FedEx, USPS, HongKong Registered Airmail and EMS, we promise to ship all goods to you in time, no damage, and absolutely lowest price.
  • 6. We use DHL as our default courier, because it is famous, trustable and fast, all orders will ship from HongKong directly if no spcial notes. If you have speicial request for the courier, you can write a speicial note when you checkout, or email you requests to our service team: sales@ownta.com, we'd like to help you anytime.

You can choose the shipping method on our checkout page, there are usually 5 kinds of shipping method:

Express Shipping
This shipping method is the fastest available. Delivery times are between 3 - 5 business days to all major destinations. Shipping cost vary with item, it depends on product weight and delivery destination. We provide best discounted shipping cost for DHL and UPS, especiall for heavy packages. If you choose Express Shipping, then, we usually ship out by DHL or UPS.

Standard Shipping
Standard shipping includes Registered Airmail and Normal Airmail and USPS, they take a bit longer than express shipping but costs less. Delivery times are between 15 - 30 business days to all major destinations.Shipping cost vary with item, it depends on product weight and delivery destination. Registered Airmail only can ship goods below 2.0kg, it will come with tracking number, you can track your package online within 5 business days after we sent the package to HongKong Post Office. Normail Airmail without tracking number, you can check the shipping date in our system notification. USPS will come with tracking number after 5 business days from our ship out notification, you can track it on http://www.usps.com.

Free Shipping
Products with the Free Shipping sticker enjoy zero shipping costs regardless of your location or item quantity.  We choose the shipping method most appropriate for your package size and destination. Order amount more than USD50 will ship by Registered Airmail with tracking number, otherwise, we will ship out by Normail Airmail without tracking number. Liquid goods only can ship out by Registered Airmail or Normal Airmail.Calculate Shipping Costs

Calculate Shipping Costs

Shipping costs are calculated individually for each order based on the number and weight of items in your order, as well as the shipping method chosen. For this reason, the price displayed on product information pages does not include shipping.

Custom Taxes & Other Fees

Duty & tax (custom charges), handling fee, service cost and storage, are EXCLUDED from the total amount you are paying for shipping cost. For tax and duty charges, it is advisable that you refer to your local custom authorities as they could provide you the updated rates charges for imports to your country destination.
Ownta.com will not be responsible for any extra charges incurred by the courier company or the local custom, to get your package delivered to you. Customers responsible for all custom charges before the release of parcels from the local custom office.

If your package is stuck at the custom, please contact your local custom or the local courier in your area and quote them your tracking number. Do inquire them on what is necessary to provide for your package to be release. If you require any documents such as invoice, please do inform us and we will provide it to you.

It is always advisable that you check with your local custom on the regulations and policy applied as it may varies from country to country. They are able to provide an updated regulations and i-Pmart will not be responsible for losses or damages if the package being confiscated as purchases will be done at customer's own risk & responsibility. It is the responsibility of customer to make sure that your order contains acceptable and approved items for import into the country of destination/delivery.

To estimate shipping cost for any product item, please click the "Estimate Shipping Cost" button under "Product image" on "Product details page", choose your "Country", then, our shipping system will display all available shipping methods with costs and delivery time.

To estimate shipping cost for combination of items, please click "add to cart" button on products page, and then, click "Shopping cart" link to redirect to "Shopping cart" page, there is a "Estimate Shipping Cost" function.

 
 
 
 
 
 
 
Our Official Courier Partner: DHL
  • For more than 35 years, DHL has built the world's premier global delivery network by trailblazing express shipping in one country after another. Over 220 countries and territories later, DHL is the global market leader of the international express and logistics industry. DHL specializes in providing customers with innovative and customized transportation solutions from a single source.
Our Official Courier Partner: UPS
  • Founded in 1907 as a messenger company in the United States, UPS has grown into a $49.7 billion corporation by clearly focusing on the goal of enabling commerce around the globe. Today UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.
Our Official Courier Partner: FedEx
  • FedEx Corporation Today's FedEx is led by FedEx Corporation, which provides strategic direction and consolidated financial reporting for the operating companies that compete collectively under the FedEx name worldwide: FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, FedEx Custom Critical, FedEx Trade Networks and FedEx Services.
Our Official Courier Partner: EMS
  • Depending on the special advantage of China Post and its own efforts, China EMS has established a continuously growing network, which links the world, covers the whole nation and connects rural areas with cities. The network now reaches over 200 countries and regions and up to 2000 domestic cities. The company now employs over 20,000 professional courier staff and more than 15,000 specialized courier collection and delivery vehicles. With the help of China Postal Airlines, the company has established an overnight flight concentration and distribution network with Shanghai as the hub, which helps fulfill next-day delivery in over 200 cities in China. The company has also established an information platform covering 318 domestic cities, more than 200 processing centers nationwide, among which the over 20,000 Shanghai EMS Processing Center, the 30,000 Beijing center and 37,000 Guangzhou center have begun to run.
Our Official Courier Partner: USPS
  • In the more than two centuries since Benjamin Franklin was appointed our first Postmaster General in 1775, the Postal Service™ has grown and changed with America, boldly embracing new technologies to better serve a growing population. We hope you enjoy exploring our rich history. The history of the United States Postal Service is rooted in a single, great principle: that every person in the United States – no matter who, no matter where – has the right to equal access to secure, efficient, and affordable mail service.
Our Official Courier Partner: HongKong Post
  • Established in 1841, Hongkong Post enjoys a proud heritage and a long history of serving the community of Hong Kong. Since operating as a Trading Fund in 1995, Hongkong Post has managed to reinvent itself as a dynamic, customer-focused and market-oriented service organisation. Leveraging our extensive retail and distribution networks and a strong brand, we have grown beyond the traditional postal service to providing a wide and comprehensive range of services in the logistics supply chain, at the same time diversifying into new markets. We pledge to provide accessible, reliable and value-for-money postal services.
Ownta.com, DHL,UPS, FedEx, USPS, HongKong Registered Airmail and EMS